We will:
- Provide a helpful and friendly service
- Treat you with respect and courtesy and embrace and value diversity
- Provide you with appropriate information resources and a comfortable study environment
- Provide you with relevant training and appropriate assistance
- Actively seek your views and opinions and respond promptly to your comments and complaints
- Publicise our range of services, and send you timely notifications and reminders
- Keep your personal details secure in accordance with Data Protection legislation
To help us achieve this we ask you to:
- Treat library staff and other users with politeness and consideration
- Contribute to maintaining an environment conducive to learning and research
- Treat the Library’s resources with care and respect
- Carry your staff/student/library/visitor card when you visit the Library (cards are not transferable)
- Observe the Library’s policies and regulations
- Give us feedback so that we can improve our service to you
Thank you for working with us to help provide the best possible service
